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Research & Development


SCENT is a H2020 funded innovation project that will engage citizens in environmental monitoring and enable them to become the eyes of the authorities and policy makers. In doing so citizens will support the monitoring of land-cover/use changes using their smartphones.

U-Hopper is tasked with the design and implementation of the crowdsourcing platform that enable people-generated web of observation to augment the costly in-situ infrastructure traditionally deployed. The crowdsourcing platform is based on CIVICFLOW product properly extended to handle images and to facilitate two-way interactions.

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Fog computing is emerging as a new paradigm for powering novel applications and services through the provisioning of a distributed computing infrastructure able to process data closer to users. Major leaders in the ICT sector (like Cisco, Huawei, IBM etc.) are heavily investing into this innovation line, which is expected to have a major impact on several application domains, in much the same way the cloud is impacting them now.

FogGuru is funded by the European Commission under the H2020 MSCA programme, and it will deliver an industrial doctoral programme specifically focussed on fog computing. U-Hopper in particular will train two PhD students on the design and engineering of scalable data pipelines for fog computing infrastructures and fog-enabled interactive services for smart city.

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Tsundoku is a customer intelligence service for the personalization of user experience, based on a technology that analyzes online activities to build a rich user profile.

By using semantic analytics, machine learning and artificial intelligence methods, Tsundoku is able to recognize user interests and track the occurrence of relevant life events.

This cutting-edge solution allows companies to target customers or potential customers with personalized and punctual marketing actions, thereby taking advantage of cross-selling opportunities and generating higher conversion.


BlueAlpaca is a pilot project developed in collaboration with four European cities (Milan, Helsinki, Antwerp, Santander), promoted by SynchroniCity and funded under the Europe's Horizon 2020 programme.

The purpose is to assess the technical replicability and scalability of a conversational information service (chatbot), developed by U-Hopper, that enables rich interactions between the public administration and its citizens and makes information and smart city services easily accessible.

The final objective is to encourage local authorities to experiment chatbot applications, while enhancing the relationship with their citizens.

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The WeNet project is the result of a multi-disciplinary partnership with 15 entities of different types and nationalities. WeNet aims at developing and implementing a diversity-aware artificial intelligence technology, able to support and enrich people social interactions through an empowered network of computers.

The project is funded under the Europe's Horizon 2020 programme and it will run experiments with students in 18 pilot sites worldwide, involving 10,000 participants.

The ultimate goal consists in amplifying the positive effects of the Internet and the sharing economy towards a more inclusive society.

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MemEx is a project funded by the Province of Trento and developed in partnership with Dimension Srl, FBK and University of Trento, which aims at developing technologies for supporting tourists during all phases of their travel experience.

MemEx offers an automated conversational service, called chatbot, which can be used by tourism operators (hoteliers and DMOs) to interact with tourists.

The solution is integrated with profiling and analytics systems that allow the optimization and personalization of the automated interaction and of marketing upselling campaigns.

The project is carried out within the ERDF Regional Operational Programme 2014-2020 of the Autonomous Province of Trento, and it is co-financed by the European Union through the European Fund for Regional Development, for the Italian state and the Province of Trento.

Check here the complete list of our past R&D projects.

Past projects